General instructions in respect of SB activities

 General instructions in respect of SB activities

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 Sir,

      Sub : General instructions in r/o  SB activities – reg.

 

The below general instructions may be given to all SPM s to avoid unnecessary increase in SBCO OMs.

 While performing voucher checking at SBCO, many irregularities are noticed which leads to raise OMs. Hence to avoid unnecessary increase in number of OMs and also to save time, the below general instructions are requested to be followed by the SPMs positively.

 

1. After each and every transaction, counter PA shall write Name of Scheme and TRAN ID in red ink on the right hand side of the voucher. SPMs may instruct BOs to do the same in r/o BO vouchers.
2. Vouchers of all schemes (i.e. SB/RD/TD/MIS/SCSS/PPF/SSA,NSS and KVP NSC (issued after 01.07.2016) should be arranged serially in one bundle according to their Transaction ID number irrespective of scheme  stitched and sealed intact along with the 'Long Book Consolidation Report-BRN (Today)" in r/o SO transactions.
3. DPM /APM /SPM will sign the "Long Book Consolidation Report- BRN (Today) and write the total No. of vouchers attached with the bundle. Any manual correction if made in the Long Book Consolidation report-BRN should be supported by copy of error book and order from competent authority. One copy is to be attached with voucher, one copy with office copy of "Long Book Consolidation Report-BRN (Today)". Date stamp is to be impressed on the long book consolidation report.
4. After receipt of vouchers from concerned BOs PA/ SPM will generate 'Long Book Detailed Report-SDP & AO-SDP' from Finacle Production server / MlS server (as the case may be) through HFINRPT menu for date of transaction at BOs. After generation of report PA/SPM will tally all the vouchers (BO wise) with 'Long Book Detailed Report -SDP & AO".
5. After tallying of vouchers with "Long Book Detailed Report-SDP & AO" counter assistant will generate and print 2 copies of 'Long Book Consolidation Report -SDP & AO" through HFINRPT menu in Finacle Production server/MlS Server.
6. APM/SPM will sign the "Long Book Consolidation Report -SDP & AO" and SPM shall write the No. of total vouchers attached with the BO bundle. Any manual correction if made in Long Book Consolidation report should be supported by copy of error book and order from competent authority. One copy to be attached with voucher, one copy with office copy of "Long Book Consolidation Report – SDP & AO”. Date stamp is to be impressed on the long book consolidation report-SDP & AO. At the end of day single voucher bundle for all BO s along with Long Book Consolidation Report -SDP & AO will be sent to respective HO/SBCO.
7. No need to attach MIS to SB AT vouchers as the amount neither reflected in Long book detailed report nor in Long book consolidated report.
8. No need to attach separate vouchers for the commission amount credited into Savings A/c for SSA & MPKBY agents as the amount neither reflected in Long book detailed report nor in Long book consolidated report.
9. SB-3 card / AOF should be attached with closure vouchers.(SB - 7A) .
10. As per SB order 9/2018 no separate A/c closure form is required to be taken and receipt of the amount should be taken in the claim form itself at the time of payment which will be treated as a/c closure voucher. SB-3 card / AOF should be attached with claim form along with copy of death certificate and KYC of the nominee or legal heir.
11. As per SB order 26/2020 Para 139 sub para(5) Note 7 “No commission will be paid on the investments received through agents where Agent Receipt book number issued to the customer is not noted on the pay-in-slip and copy of the Agent Receipt Book  is not presented along with investment for signature and date stamping by the counter PA”. All such investments will be treated as direct investments. Hence SPMs are instructed to guide Counter PA accordingly.
12. Withdrawal allowed in respect of illiterate account, the certificate is to be produced on both side duly attested by witness with complete address, not below the rank of postman.  
13. Avoid using white papers for pay –in-slip (SB-103).
14. While doing voucher checking it is seen that BPMs are in the habit of preparing all the deposit vouchers accepted using device which is highly irregular. Pay-in-slips(SB-103) duly prepared and signed by the depositors should be attached with the voucher bundle sent to SBCO.
15. SPMs are instructed to maintain separate register for deleted transaction entries in Finacle which will be helpful for the SPM s to reply if any letter is communicated from HO to quote the reason for deletion.
16. As per SB order 01/2021 SOP for various fees /charges which are collected for National Savings scheme in Finacle has been shared. SPMs are instructed to follow that SOP instead of collecting manually and doing voucher posting in SAP.